Payment options for goods in our online store. Payment options for goods in our online store Buying on credit is a simple, convenient and modern way to purchase goods in an online store
Payment for furniture is made upon delivery of your order. Almost always, when delivering furniture throughout Moscow and the region, we work without prepayments, trusting you.
Payment Methods:
This payment method is the most popular. Your order will be put into operation without prepayment, completely manufactured at the factory, assembled, loaded into trucks at one of the territorial warehouses and delivered by forwarders to the address specified in the order.
At the time of delivery of the goods, you pay for the order itself and additional services (if they were ordered).
To avoid misunderstandings, follow a number of rules:
- have cash ready without change;
— record the final cost of the product, as well as additional services;
— if the services were not ordered on the eve of delivery, but there is a need for them, check the cost of the services before delivery. If you have any difficulties with the calculation, call us, we will help.
100% prepayment:
— when ordering furniture with delivery outside the Moscow region through Transport Companies, your order will be put into operation only with 100% prepayment. Once the funds have been credited to our account, the order will be put into production and, upon readiness, shipped to the shopping center.
— when ordering Italian or Romanian furniture with delivery throughout Moscow, regions and regions of the Russian Federation.
Prepayment is not required in full only for goods where this information is indicated. Application Money before the order is sent to work is often needed for non-standard furniture as a guarantee that the intentions in purchasing the goods are conscious.
Buying on credit is also a popular way to pay for goods.
To do this, you need to fill out a loan application on the product page, go through authorization with the bank and get approval. After the bank receives funds into our bank account, your order will be put into operation, which we will inform you about later.
General partners:
— JSC Tinkoff Bank (license of the Central Bank of the Russian Federation No. 2673)
— CB "Renaissance Credit" (LLC, license of the Bank of Russia No. 3354
— JSC "OPT Bank", license of the Bank of Russia No. 2766.
We work directly with banks and bypass any intermediaries who artificially increase the interest rate on the loan program. You can request information that we are an accredited partner directly from the credit institution.
Prepayment methods:
This is the fastest, most convenient and popular method of prepayment. You are issued an electronic invoice from an accredited merchant wallet and are provided with many payment options: using a bank card, electronic wallet or balance mobile phone.
Funds are credited almost instantly. You will be notified additionally about receipt and the order will be sent for processing.
Please note that the refund of funds paid is carried out upon your request and is carried out in accordance with the rules of international payment systems (Visa, MasterCard, Diners Club, American Express). To return, you will need full card details (indicating the BIC, current and correspondent accounts) or full details of the electronic wallet.
When returning to a card, if possible, do not use a Sberbank card. There are difficulties with processing chargebacks. If possible, use a card from any other bank. Thank you for understanding.
This payment method is relevant for legal entities and regional clients. The scheme is simple - if you have all the details, you will be issued an invoice and after the funds are received in the bank account, the order is sent for processing.
Requisites:
— organization card for legal entities
— Full name, passport details for individuals. Passport data will also be required for delivery of cargo by the Transport Company.
Please note that the production time will be counted from the date the money is received into the account.
Payment methods for furniture are somewhat different for residents of the Moscow region and residents of other regions of Russia.
In the vast majority of cases, residents of Moscow and the Moscow region can pay for furniture upon receipt in cash or by credit card.
At the buyer's request, payment can be made in our showroom at the office.
The following payment options are also provided:
We accept payments from legal entities by bank transfer.
Payment via Sberbank-Online
Payment via mobile application:
Method 1: Payment by QR code (the easiest and fastest):
Go to mobile app Sberbank Online
In the “Payments” section, click on the QR code icon in the upper right corner or click on the “Payment by QR or barcode” line. Point your phone camera at the QR code on the invoice, located in the upper right corner. Click the Continue button.
Check that the details on the screen and in the invoice are correct. Enter your full name. Click Continue
Enter the payment amount. Click "Continue" and on the next screen "Confirm"
Method 2: Payment by current account number (if for some reason the QR code is not read):
In the “Payments” section, select “To an account in another bank.”
Select the Account icon at the top of the screen. Enter the recipient's bank account number from the invoice for payment. Click the "Organization Transfer" button.
Enter the organization's TIN and BIC of the recipient's bank from the invoice for payment.
Check that the details filled in are correct. Enter your full name. Click Continue.
In the “Payment name” field, enter the invoice number for payment. Click Continue.
In the “Payment Amount” field, enter the amount to be paid. Click Continue. On the next screen, click "Confirm".
Payment has been made! Within 1-2 days the money will be transferred to the store’s bank account, you will receive email You will receive a receipt confirming payment for your order. After this, the manager will begin preparing the goods for shipment.
Payment through the Sberbank website online:
Below is an example of payment through the Sberbank online website. Payments online through other banks are roughly the same. Link names and locations may vary.
Log in to your personal Sberbank account online. Select the “Transfers and Payments” tab. Click on the line "Organization transfer".
Indicate the recipient's current account number, INN and BIC fromaccountsfor payment. Click "Continue"
Check all the details from the account and enter your full name. Click "Continue"
In the line "Purpose of payment"atplease provide the invoice number for payment. Click "Continue"
Enter the payment amount from the invoice. Click "Continue".
Click on the "Confirm via SMS" button. Enter the code from the SMS message. Click "Confirm"
Payment has been made! Within 1-2 days, the money will be transferred to the store’s bank account, and you will receive a check by email confirming payment for the order. After this, the manager will begin preparing the goods for shipment.
Payment plastic cards Online(for all buyers, including legal entities with a corporate card)
When ordering goods and services through our online store, you can pay for your purchase using payment systems VISA International and MasterCard International online, immediately after its creation - you will see the corresponding button on the order completion page.
1. To pay by credit card, you will be redirected to the secure payment page of the processing company. The payment page meets the latest international security requirements of Visa and MasterCard payment systems.
2. During the payment process with a bank card, enter its number, expiration date, CVV code indicated on the back, as well as the first and last name of the owner and contact information of the card owner.
3. Make sure that you have entered the correct information, and then click on the “Pay” button.
4. If your bank card supports 3D Secure technology, you will automatically be redirected to your bank’s website, where you will be asked to enter a secret activation code, which will be sent to your phone.
5. If the card details are entered correctly and there is enough money in the account, you will see confirmation of payment for the order. After which you will be asked to return to the store page.
Attention: Before making a payment by card, wait for confirmation of product availability in the warehouse!
Payment in cash or VISA/MasterCard upon receipt(For residents of Moscow and Moscow Region )
In most cases, it is possible to pay for furniture in cash or by credit card directly upon delivery. Exceptions are items that are manufactured to a specific order for a specific customer.
Our company delivers within Moscow and Moscow Region. Within the Moscow Ring Road, transportation to the customer’s entrance is free. We deliver goods to the third transport ring after 22.00 due to the ban on the operation of freight transport during the daytime.
When delivering outside the Moscow Ring Road, the cost will be 35 rubles per kilometer to the entrance. The minimum delivery cost is 200 rubles. We carry out transportation throughout the Moscow region. Wholesale customers are given the opportunity to order delivery throughout Russia through a logistics company.
Furniture assembly includes 10% of the cost. The minimum cost of the service is 1000 rubles for each product included in the order. When a collector travels outside the Moscow Ring Road, 1 km of travel costs 30 rubles. The minimum cost of departure is 200 rubles.
The forwarding driver will deliver the cargo, hand it over to the customer and provide all accompanying documents: invoice, delivery notes, manufacturer's warranty (coupon). The client pays for the product and its delivery.
Note! When assembling products, make sure there are no cracks in glass or mirror parts.
Pickup available (with 100% prepayment). Our warehouse address: TVC ElitStroyMaterials 2nd floor, stand F30, Odintsovo district, Zarechye village, st. Torgovaya, building 2, 51 km (outer side of the Moscow Ring Road).
When entering the shopping center, park your car with right side. After entering the building through the landing stage, take a wheelbarrow or use the services of loaders. If you need to do everything yourself, go up to freight elevator to the second floor and go to stand F30. Goods are shipped from 11 a.m. to 7 p.m.
Also, at the request of the client, delivery to the regions is possible subject to 100% prepayment. You can view the tariffs on the website of your choice transport company or courier service.
| Lifting conditions: | ||
| Product type | Cost of lifting for 1 floor | Freight elevator cost |
| Transfer to the 1st floor (for clients living on the ground floor and in private houses) | 400 rub. | |
| Sofas (less than 140 cm wide) | 250 rub. | 500 rub. |
| Roll-out sofas and accordions (over 140 cm wide) | 350 rub. | 600 rub. |
| Corner sofas | 400 rub. | 700 rub. |
| Children's and kitchen sofas | 250 rub. | 500 rub. |
| Modular sofas (per module) | 200 rub. | 200 rub. |
| Armchairs and poufs | 250 rub. | 500 rub. |
| Three- and four-door sliding wardrobes | 400 rub. | 800 rub. |
| Two-door sliding wardrobes | 350 rub. | 600 rub. |
| Sliding wardrobes starting from 2.6 m in size. | 500 rub. | |
| Hinged and corner cabinets | 350 rub. | 600 rub. |
| Cabinets | 150 rub. | 350 rub. |
| Dressers and tables | 250 rub. | 500 rub. |
| Walls and hallways up to 3 m. | 300 rub. | 500 rub. |
| Walls more than 3 m. | 500 rub. | 1000 rub. |
| Bedrooms | 500 rub. | 1000 rub. |
| Beds | 300 rub. | 500 rub. |
| Mattresses | 200 rub. | 350 rub. |
| Kitchens up to 5 packs | 200 rub. | 500 rub. |
| Kitchens up to 10 packs | 350 rub. | 700 rub. |
| Kitchens more than 10 packs | 400 rub. | 1000 rub. |
Payment for goods produced at the time of delivery. An exception is custom items that are brought from the factory or manufactured for the client, in which case an advance payment of 30% of the cost is required.
Payment Methods
- Cash upon delivery.
- Payment by bank card upon receipt
- Payment by bank transfer excluding VAT for legal entities.
- Electronic money Yandex or Webmoney
- Convenient and fast loan All in credit.ru Fill out an application online on the website.
- Pay via Net Pay
How to pay via Net Pay (service in development)
You can pay for your order online by credit card immediately after it is created - you will see the corresponding button on the reservation completion page.
- To pay by credit card, you will be redirected to the secure payment page of the processing company Net Pay LLC. The payment page meets the latest international security requirements of payment systems Visa, MasterCard, MIR.
- When paying with a bank card, enter its number, expiration date, CVV code indicated on the back, as well as the first and last name of the owner and contact information of the cardholder.
- Make sure that you have entered the correct information, and then click on the “Pay” button.
- If your bank card supports 3D Secure technology, you will automatically be redirected to your bank's website, where you will be asked to enter a secret activation code, which will be sent to your phone.
- If the card details are entered correctly and there is enough money in the account, you will see confirmation of payment for the order. After which you will be asked to return to the store page.
Refund procedure
To receive a full or partial refund to your card, you need to contact the store. The money will automatically be returned to your card within 2-3 days. Exact date The refund depends on how recently the order was placed and on the bank that issued the card (the maximum refund period cannot exceed 30 days).
Payment information is processed on the Net Pay processing center page, so the Buyer’s card data is not available to the online store. Protection of information transfer is carried out using technologies developed by the international payment systems VISA, MasterCard, MIR - Payment Card Industry Data Security Standard (PCI DSS). The use of Secure Sockets Layer (SSL), Visa Secure, MasterCard Secure Code, MirAccept protocols and closed banking networks guarantees security for transactions with bank cards.
We will deliver quickly and assemble conscientiously.
We only take payment when you
inspected and approved the goods.
Have you changed your mind? We will quickly deliver a replacement or refund your money.
Delivery in Moscow and the region
We deliver furniture from 10:00 to 23:00 along the vehicle route. We bring it into an apartment/private house. Assembly and installation service available.
Lifting furniture by elevator free. Manual lifting to the floor 100 RUR/floor.
Additional service “Delivery on time”:
- Next day delivery is possible when ordering before 13:00.
- Delivery from 10:00 to 14:00 + 300 rub.
- Delivery from 14:00 to 23:00 + 300 rub.
- Delivery within the agreed two-hour interval + 1000 rub.
Payment
We accept cash and bank cards.
Pickup
Pickup of some types of cabinets is possible from. Before arrival, reserve goods for pickup there.
Delivery to other regions
To reduce the cost of furniture in the regions where we operate, delivery to other regions is only possible for legal entities with prepayment.
Furniture assembly
Departure of the collector outside the Moscow Ring Road is paid additionally - 20 rubles/km from the Moscow Ring Road.
Special conditions of delivery and assembly
Some products are subject to special conditions. In such cases, we make sure to write about this on the pages of each such product.
Most often, special conditions reduce the cost or make delivery and assembly free. Less often, services become more expensive due to additional complications.
Special conditions always take precedence over normal conditions. For example, if the special conditions of a certain sofa indicate free shipping, then we will deliver it for free, and not at the standard cost of 1490 rubles.
Rules for accepting furniture
Compliance with these rules ensures the safety presentation furniture and guarantees build quality. Be responsible in their implementation.
- The entrance to the house must be clear. If this is not possible, manual delivery of furniture to the entrance will cost 200 rubles for every 10 meters. Note! The first 20 meters are free.
- We coordinate the delivery time one day in advance and arrive on time. If the buyer is not there, the wait is over 20 minutes. up to 1 hour paid - 600 rub. Re-delivery is paid.
- The room must be cleared of other furniture and other things that interfere with removal and assembly, or that may be damaged during assembly. The floor must be covered with cardboard or other material.
- Width doorways and corridors during delivery upholstered furniture must be at least 80 cm in width and 190 cm in height.
- When ordering a wardrobe, the dimensions of the room must meet the following requirements: room depth is at least 3.4 m, width is not less than the catalog dimensions of the cabinet plus 1 meter, ceiling height is at least 2.5 m.
